Here is an exhaustive list of Etresoft's handling of personally identifiable information:
|Data that Etresoft collects||Why we collect it||What we do with it|
|IP addresses and reverse lookup Internet node names from any access to Etresoft’s Internet site.||This data consists of standard log files that are generated on any Internet server. Each and every web access is logged with time stamp, file requested, bytes transferred, and IP address (sometimes with reverse lookup name) of the requesting Internet client.||Etresoft collects this data to log usage trends on our web site, manage bandwidth, and just to see who is accessing our web site. Etresoft does not share this information with any third party.|
|Names, e-mail addresses, and any other information contained within an e-mail message sent to Etresoft.||Etresoft collects this data to provide technical assistance to customers and track customer support issues.||Etresoft does not share this information with any third party.|
|Personally identifiable information (such as Name, e-mail address, and password) from customers when they sign up for an Etresoft-managed mailing list.||Etresoft collects this data to send out service announcements, newsletters, and periodic notices about specials and new products.||Etresoft does not share this information with any third party.|
|Personally identifiable information (Name, address, phone number, and e-mail address) from customers when they purchase a license, product, or service directly from Etresoft.||Etresoft collects this data to provide technical assistance to customers, track customer support issues, process payment transactions, deliver licenses, products, or services to customers, and to identify customers who have a valid license, product, or service from Etresoft.||Etresoft does not share this information with any third party.|
|At this time, Etresoft does not sell any products directly.|
|Personally identifiable information from Etresoft’s business partners. This data consists of all personal and business information that is provided to Etresoft by an individual or organization with whom Etresoft has established a business relationship other than the purchase of a license, product, or service from Etresoft.||Etresoft collects this as part of an effort maintain good relations with its business partners.||Etresoft will share this data with third parties whenever we feel an opportunity exists to help either Etresoft’s business partner or the third party establish a new and advantageous relationship.|
|Personally identifiable information from unsolicited sales efforts directed at Etresoft. This data consists of all unsolicited personal or business information that is provided to Etresoft by an individual or organization whose primary purpose is to solicit Etresoft or its employees as customers. Such unsolicited personal information is commonly known as SPAM.||Etresoft collects this data as part of an effort to stop SPAM and other unsolicited advertisement directed at Etresoft.||Etresoft will do anything it wants with such data. A common use of this data is to report abuse of e-mail systems to the appropriate parties, agencies, or authorities.|
Etresoft does not offer services or sell products to children. Etresoft does not request or knowingly collect personally identifiable contact information from anyone under the age of 18.
In the unlikely event that Etresoft is acquired, customer information will not be one of the transferred assets.
Etresoft is physically located in Canada. Etresoft uses data providers located in the United States of America. Any information that you provide to Etresoft will be transferred out of your state, country, or principality to Canada and the United States of America. By providing personal information to us, you are consenting to its storage and use as described herein.
Etresoft will release personally identifiable information when we believe release is appropriate to comply with law; enforce or apply any legal agreements; or protect the rights, property, or safety of Etresoft, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and risk reduction.